Sponsored by Niagara University, the one-day event will help area professionals begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service.
The day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.
Disney’s Approach to Quality Service gives participants the chance to explore how customer experience insights and time-tested examples from Disney parks and resorts worldwide can provide relevant illustrations and engaging stories to help organizations deliver the type of long-term results they are capable of delivering.
Registration is $350 per person and includes all course materials. To register, please visit www.niagara.edu/disney-institute. Questions may be addressed to Roscoe Naguit at 716.524.2576 or ude.aragain@tiugaNR.