Disney Institute is bringing its renowned professional development course, Disney’s Approach to Business Excellence, to Niagara University’s Niagara Global Tourism Institute in downtown Niagara Falls, N.Y.

The training, which is open to the public, will be held Wednesday, March 2, 2016, at the Niagara Falls Conference & Event Center.

The one-day event will help area professionals understand the power of leadership values, discover how customer loyalty can be established, and gain insight into how organizational culture is strengthened. Participants can apply tools to create systems and processes that make exceptional customer service achievable and learn how to integrate personal creativity and organizational processes to create ongoing innovation within their organization. This day of Disney training will offer time-tested Disney business insights that can help in assessing and improving an organization.

“Niagara Falls’ tourism industry is a key economic driver for the region and New York state continues to work to revitalize the city,” said New York Lt. Gov. Kathy Hochul. “I thank Niagara University for bringing the Disney Institute’s renowned business excellence seminar to Niagara Falls. With the insights and expertise of the Disney Institute, attendees to this conference will come away with the knowledge to execute the key business practices that made Disney a worldwide success – but in the Niagara region.”

“We are incredibly proud to partner with the Disney Institute to bring this training to Niagara Falls and Western New York,” said the Rev. James J. Maher, C.M., president of Niagara University. “It is our vision to work with local businesses and community leaders to provide educational and training opportunities to continue to develop the workforce in our community. This highly acclaimed training seminar will provide a tremendous opportunity for individuals and companies to learn from one of the finest training organizations in the world.”

Disney’s Approach to Business Excellence gives participants the chance to explore how business insights and time-tested examples from Disney Parks & Resorts worldwide can provide relevant illustrations and engaging stories to help organizations deliver the type of long-term results they are capable of delivering.

To register for the course, or discuss corporate pricing, please contact Roscoe Naguit at 716.524.2576 or ude.aragain@tiugaNR.